Professional standards and complaints

Information about the professional standards that apply to Australian registered migration agents and New Zealand licensed immigration advisers.

AP Singh Bajwa is a registered migration agent (MARN: 0902045) subject to the Migration Agents Code of Conduct, and a New Zealand licensed immigration adviser (IAA licence 202602672) subject to the Licensed Immigration Advisers Code of Conduct.

Official MARA Code of Conduct Documents

Access the official Code of Conduct and guidance documents published by the Migration Agents Registration Authority. These documents outline the professional standards and ethical requirements that all registered migration agents must follow.

Official resource

Australian Code of Conduct and guidance

Read the current Code and supporting guidance on the OMARA website.

View official resource
Client information

Consumer guide and resources

Find information about using a registered migration agent and your rights as a client.

View official resource

New Zealand — Licensed Immigration Advisers

New Zealand licensed immigration advisers are regulated by the Immigration Advisers Authority (IAA) under the Immigration Advisers Licensing Act 2007 and the Licensed Immigration Advisers Code of Conduct 2014.

Official Resource

IAA Code of Conduct

The Code of Conduct sets out professional practice, competence and ethical requirements for licensed immigration advisers.

View on the IAA website

Making a complaint

If you have concerns about our conduct or service, you can contact us directly. You also have the right to raise a complaint with the relevant regulator.

Australia — OMARA

Website: www.mara.gov.au

Code of Conduct page

New Zealand — IAA

Website: www.iaa.govt.nz

How to make a complaint

Important: The documents and links above reference official publications from the relevant regulators. Contacting us about a concern does not affect your right to raise a complaint directly with OMARA (Australia) or the IAA (New Zealand).