Disclaimer

Important information about our services and limitations

Important: This disclaimer contains important information about the limitations of our services. Please read carefully before engaging our services.

General Information Only

Information provided on this website is for general information purposes only and should not be considered as professional migration advice. Every individual's circumstances are unique, and immigration requirements can vary significantly.

We strongly recommend that you seek personalised professional advice before making any decisions about your immigration matters.

No Guarantee of Outcomes

While we are committed to providing high-quality professional services, we cannot guarantee specific outcomes for visa applications or immigration matters. Success depends on many factors including:

  • Individual circumstances and eligibility
  • Completeness and accuracy of information provided
  • Government policy and processing requirements
  • Changes in immigration law and regulations
  • External factors beyond our control

Professional Registration

MyGR8 operates under the following professional registrations and obligations:

  • Registered Migration Agent (MARN 0902045)
  • Regulated by the Office of the Migration Agents Registration Authority (OMARA)
  • Bound by the Migration Agents Code of Conduct
  • Professional indemnity insurance maintained
  • Member of the Migration Institute of Australia

Accuracy of Information

We strive to ensure that information on our website is accurate and up-to-date. However:

  • Immigration laws and policies change frequently
  • Information may become outdated without notice
  • We cannot guarantee the accuracy of all website content
  • You should verify current requirements with official sources

Third-Party Information

Our website may reference or link to third-party information sources, including:

  • Australian Department of Home Affairs
  • Other government agencies
  • Professional associations
  • Educational institutions
  • News and media sources

We are not responsible for the accuracy, completeness, or reliability of third-party information. Always verify information with official sources.

Processing Times

Processing times mentioned on our website are estimates based on current Department of Home Affairs guidelines and our experience. Actual processing times may vary due to:

  • Application complexity and completeness
  • Government processing priorities
  • Country-specific factors
  • Health and character assessment requirements
  • Seasonal variations and policy changes

Financial Liability

Our liability is limited to the professional services we provide. We are not liable for:

  • Indirect or consequential losses
  • Lost opportunities or income
  • Government application fees (non-refundable)
  • Third-party costs incurred
  • Delays beyond our control

Client Responsibilities

Successful outcomes depend significantly on client cooperation and responsibilities:

  • Providing complete and accurate information
  • Timely response to requests for documents
  • Disclosure of all relevant circumstances
  • Following professional advice and instructions
  • Meeting deadlines and payment obligations

Changes to Immigration Law

Australian immigration law is subject to frequent changes through:

  • Legislative amendments
  • Regulatory changes
  • Policy updates and directions
  • Ministerial interventions
  • Court decisions

We will advise clients of relevant changes affecting their matters, but cannot be responsible for retroactive policy changes or their impact on pending applications.

Technology and Security

While we implement appropriate security measures for our website and communications:

  • No system is completely secure from all threats
  • Email communications may not be secure
  • Website availability may be interrupted
  • Technical issues may cause delays

Complaints and Feedback

If you have concerns about our services, please contact us first. External complaint mechanisms include:

  • Office of the Migration Agents Registration Authority (OMARA)
  • Migration Institute of Australia
  • Australian Human Rights Commission
  • Commonwealth Ombudsman

Contact Information

MyGR8

Email: myvisa@mygr8.com.au

Phone: +61 477 369 478

Address: 14 McKay Rd, Rowville VIC 3178

MARN: 0902045

Professional Advice: This disclaimer does not affect your rights to receive professional migration advice or our obligations as registered migration agents. For specific advice about your circumstances, please book a consultation.