Disclaimer

General Information Only

Information provided on this website is for general information purposes only and should not be considered as personalised Australian migration or New Zealand immigration advice. Every individual's circumstances are unique, and immigration requirements can vary significantly.

We strongly recommend that you seek personalised professional advice before making any decisions about your immigration matters.

No Guarantee of Outcomes

While we are committed to providing high-quality professional services, we cannot guarantee specific outcomes for visa applications or immigration matters. Success depends on many factors including:

• Individual circumstances and eligibility
• Completeness and accuracy of information provided
• Government policy and processing requirements
• Changes in immigration law and regulations
• External factors beyond our control

Professional registration in Australia and New Zealand

Advice is provided through MYGR8 Pty Ltd by Aditya Pal Singh Bajwa (AP Singh Bajwa), in the following professional capacities:

• Australia: Registered Migration Agent, MARN 0902045, subject to the Australian Code of Conduct for registered migration agents and regulated by the Office of the Migration Agents Registration Authority (OMARA).
• New Zealand: Licensed Immigration Adviser, IAA licence 202602672, subject to the Licensed Immigration Advisers Code of Conduct and regulated by the Immigration Advisers Authority (IAA).

Services, scope and fees are set out in the applicable client agreement. Visiting this website or sending an enquiry does not itself create an engagement. The required documents, explanations and written acceptance must be addressed at the applicable stage.

Accuracy of Information

We strive to ensure that information on our website is accurate and up-to-date. However:

• Immigration laws and policies change frequently
• Information may become outdated without notice
• We cannot guarantee the accuracy of all website content
• You should verify current requirements with official sources

Third-Party Information

Our website may reference or link to third-party information sources, including:

• Australian Department of Home Affairs
• Immigration New Zealand
• Other government agencies
• Professional associations
• Educational institutions
• News and media sources

We are not responsible for the accuracy, completeness, or reliability of third-party information. Always verify information with official sources.

Processing Times

Any processing times mentioned on this website are indicative only. The Australian Department of Home Affairs and Immigration New Zealand publish guidance for their respective visa categories. MYGR8 cannot guarantee government processing times or visa outcomes. Timing may vary due to:

• Application complexity and completeness
• Government processing priorities
• Country-specific factors
• Health and character assessment requirements
• Seasonal variations and policy changes

Fees and your rights

Professional fees, government charges and third-party costs are distinct. The applicable agreement sets out our service fees and payment terms. Government and third-party refund rules depend on the relevant charge and circumstances.

Nothing in this disclaimer excludes or restricts rights, remedies or professional obligations that cannot lawfully be excluded under applicable Australian or New Zealand law.

Client Responsibilities

Successful outcomes depend significantly on client cooperation and responsibilities:

• Providing complete and accurate information
• Timely response to requests for documents
• Disclosure of all relevant circumstances
• Following professional advice and instructions
• Meeting deadlines and payment obligations

Changes to Immigration Law

Australian and New Zealand immigration laws and policies may change through:

• Legislative amendments
• Regulatory changes
• Policy updates and directions
• Ministerial interventions
• Court decisions

Advice about changes affecting an engaged client's matter is provided within the agreed scope and our applicable professional obligations. Website information does not replace a current assessment of your circumstances.

Technology and Security

While we implement appropriate security measures for our website and communications:

• No system is completely secure from all threats
• Email communications may not be secure
• Website availability may be interrupted
• Technical issues may cause delays

Complaints and feedback

For concerns about our services or to request our internal complaints procedure, contact myvisa@mygr8.com.au. You may also use the relevant external complaints process:

• Australia: OMARA complaints about registered migration agents.
• New Zealand: IAA complaints about immigration advisers.

Contact information